Jack DonaldTo demonstrate the features of BizFilings more clearly, we have prepared a side-by-side comparison with another reputable service — IncFile. Both companies have advantageous features that allow them to be relevant even in a highly competitive environment. Let’s talk about what exactly and at what price they are ready to offer their clients.
Comparison
Pricing
When it comes to pricing for LLC formation, it is almost impossible to compete with IncFile. The packages they offer are as follows:
- Silver: $0+ State Fee. Without any hidden or additional fees;
- Gold: $149 + State Fee;
- Platinum:$299 + State Fee.
If you choose any of them, including the Basic one, IncFile will not only take care of the formation of your company, but will also provide 1 year of free registered agent service.
BizFilings services are more expensive:
- Basic: $99 + State Fee;
- Standard: $229+ State Fee;
- Complete: $359+ State Fee.
Depending on the state, prices for the last two packages may be higher. For example, the cost of the Complete package is sometimes about $434.
Like IncFile, BizFilings services also include free registered agents in their packages, but the term is only 6 months, not 1 year.
Features
Each of these companies offers three levels of services.
- The IncFile Silver Startup Package includes the following features:
- Name availability check;
- Articles of Organization (preparation and filing);
- Free registered agents for 1 year.
The features of the similar BizFilings Basic package are:
- Name check;
- Articles of Organization (preparation and filing);
- Free registered agents for 6 months;
- BizComply Tool: online compliance management tool that helps you keep track of state-specific rules, regulations, and filing deadlines;
- Document library access.
2. The IncFile Gold package will give you the following additional features:
- EIN Tax Number;
- Banking Resolution;
- Banking Resolution;
- Business Bank Account;
- Notifications about the filing deadlines;
- A business tax consultation;
- Operation Agreement.
The BizFilings Standard package includes:
- LLC Seal and KIt;
- Rush Processing Service (If you want to expedite your order with your state of formation, you will still be required to pay that expediting fee);
- Sample LLC Forms.
3. The IncFile Platinum premium package contains the same features as the previous two and also:
- Contract Templates;
- Rushed Filing;
- Delivery with FedEx;
- Domain Name and Email.
BizFilings Maximum Complete package includes:
- EIN Registration;
- Certified Filed Document Copies;
- Compliance DVD;
- Shipping Overnight.
Experience
BizFilings entered the market in 1996 and has served more than 500,000 customers since then.
IncFile is a bit inferior. It has only been in business since 2004, having formed about 250,000 companies.
Customer Support
Both BizFilings and IncFile have strong Customer Support with specialists who are always ready to help you solve any problems with your business.
BizFilings has the advantage of extended opening hours. You can contact them weekdays from 9 am to 8 pm ET.
IncFile is open from 10 am to 7 pm. However, their response time is usually a little longer than BizFilings.
Turnaround Times
IncFile will prepare and send your company documents for approval within 1 business day. But turnaround times depend on the specifics of the state where you want to register your business. In some of them, it takes a few days and in others, it takes a couple of weeks.
BizFilings works in a different way. The speed of their processing time depends on the package you choose:
- The Basic package takes 4–6 weeks to process;
- The Standard and Complete packages have turnaround times of 7–10 business days.
If you wish, you can pay an extra $60 for expedited processing, but this will only give you priority over other company orders.
Order Tracking
BizFilings as well as IncFile allow you to monitor the status of your order in real time. You can obtain this information using a special tool on their websites.
Registered Agent Service
BizFilings and IncFile include free registered agents in all of their packages. The difference between these companies, however, is the timing. For example, BizFilings offers six months of service, and IncFile offers one year.
After the free period, the cost of registered agents from IncFile will be $119, and from BizFilings — $164.
Customer Reviews
For many entrepreneurs who are looking for a good service for business registration, customer reviews are an important indicator of quality.
IncFile has the advantage in this case. They have 16,000 customer reviews, while BizFilings has less than a dozen. Although, a small number of reviews does not change the fact that this company has successfully served over 500,000 customers.
For more information about BizFilings and IncFile and their customer reviews, check out these services:
Trustpilot
This website has 89 Customer Reviews about IncFile.
Most of them are positive. People like this company for its quick and easy registration process and responsive customer support specialists.
However, there is also a significant amount of criticism. The main reason is the poor quality of customer support and the long wait for a response. In addition, some customers note that business formation packages do not provide compliance with the rule on the mandatory publication of information about the LLC.
Unfortunately, at the time of writing, BizFilings does not have any Customer Reviews available on this resource.
BBB
On such a reputable site as the Better Business Bureau, IncFile is represented by 298 Customer Reviews. However, most of them are negative. Generally, the dissatisfaction is caused by customer support, but there are a few customers who are disappointed with the company as a whole.
Nevertheless, considering the total number of reviews on the Internet, the percentage of negative ones among them is relatively small.
BizFilings has three reviews on the BBB, and they are all negative. Several customers have complained that the company’s services are intrusive.
Ease of Use
Depending on the state, to create a company, IncFile offers several sequential steps, which are supported by hyperlinks with useful information. When you select additional services, the final price is automatically updated, so you will always see the real cost of your order.
The BizFilings application process also involves providing some information about you and your business. Each customer has an individual reference number. If you want to consult with customer support, you can simply give it to them to avoid wasting time explaining the details of the situation.
In general, both companies have developed a simple LLC registration process that takes you only a few minutes. However, some customers note that the BizFilings website has an outdated design and confusing structure, while the IncFile website is more user-friendly.
Additional Services
Regardless of whether you choose IncFile and BizFilings, they will give you access to a number of additional features. Most of them are fee-based, but there are some that are free.
Both companies offer services such as:
- Foreign Qualification;
- Annual reports;
- DBA;
- Business License Research;
- EIN Registration.
There are also some services that you can only purchase from one or the other of these companies.
For example, BizFilings offers:
- Publication service for LLC formations in states that require it;
- Apostille and seal of documents.
IncFile, on the other hand, provides features like:
- Accounting service;
- Assistance with filing personal or company tax returns.
